Services

Managed
Services

Managed Services

Taking IT to the next level!

Tutela provides a wide range of professional services for our customers

Our nationwide field-based technical engineering team coverage provides a stable platform for us to schedule engineers to attendyour customer site and act as a trusted pair of hands & eyes. In collaboration with you or your customer support teams, our field-based technical engineers can be guided to perform tasks and functions remotely, freeing up your customers’ precious central resources to manage strategic functions for their business.

Hardware Pre-Staging

Whether are planning to deploy a single storage array at your head office or rolling out new servers to every branch office, we have the ability to provide end-to-end build, pre-load and configuration services from our facility. Our technical workshop engineers have the ability to perform some or all of the following stages as part of your requirements. Pre-build Hardware to Specification, Pre-install Software Builds, Prepare Pre-installation Configuration, Perform Scripted Test Cycles, Remote Connection and Configuration Download, Asset Tagging, Storage & Project Management.

IT Relocations & Migrations

At Tutela we can either, manage every aspect of your customers’ IT relocation or you can engage our engineering and logistics teams for point solutions within the overall project. We have engaged in an array of relocations and migrations over the years and our engineering and logistics teams can happily manage everything from a single production system out of hours to an entire DR suite over a weekend. Our Services include Surveys & Audits, Technical Resource, Decommissioning, Transportation, Reinstallation & Post Installation Support.

Consultancy

Tutela provide access to high-level in-house Networking Consultants who deliver services ranging from ad hoc day-rate resourcingthrough to ownership of entire projects from start to finish. Our vendor agnostic consultants have skills ranging from Cisco CCNP/CCIE (and equivalent networking accreditations for other manufacturers such as HPE), as well as extensive experience with many other niche networking vendors.Our Consultants can deliver high-level Troubleshooting, Network Audits, Capacity Planning, Stakeholder Consultation, Network Topography Design, Network Development & Project Management.

IT Asset Disposal (ITAD)

With data protection being of the highest priority when contemplating a hardware refresh it’s important for our customers to work with an established and trusted provider. With the requirement of GDPR compliance, more than ever before the consequence of a data breach for businesses & public sector bodies can have significant ramifications, both reputational and financial. Tutela Services can provide end-to-end IT Asset Disposal (ITAD) solutions catering for all of your customer’s needs, with our services includingsecure on and off-site HDD shredding, bespoke data erasure and asset value recovery. This service is backed and delivered using CPNI, CESG, ADISA and EA certifications, with security-cleared staff and GPS-tracked vehicles.

Workshop Repair

Our workshop repair capabilities have been at the core of our business and where possible, to reduce environmental impact, our workshop engineers triage all faulty parts returned from service calls, with a large percentage successfully repaired and stringently tested before re-utilisation. Repair is also a service thatwe offer to channel partners on-site at their customers’ own locations: as a standalone proposition our engineers can deliver the triage, workshop repair and refurbishment of faulty enterprise IT infrastructure including servers, storage and network hardware.

Find the right
Service for you

Tutela can provide the resource to schedule, coordinate and manage the requirement from start to completion.

Find the right Service for you

We work exclusively with vendors that share our values and prioritise sustainability in their operations.

Find the right Service for you

We work exclusively with vendors that share our values and prioritise sustainability in their operations.